Dermacool (“Dermacool”) collects important customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services, and promotions.
When you place an order, submit your account information, or participate in Dermacool promotions or surveys, our Site collects your personal information such as your name, e-mail address, mailing address, and payment information (banking accounts and credit card numbers). Dermacool will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.
In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience with us. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make, and the exclusive services we offer. At Dermacool, we understand and recognize that we must maintain and use customer information responsibly with transparency.
Please note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including placing an order or logging into any of our special services that require specific information.
As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. We may also use technologies such as our own cookies to provide you with improved online display advertisements tailored to your preferences. Site users have the option to accept or disable cookies at any time through their browsers. Please be informed that your user experience may be limited while on our Site if you choose to disable your browser cookies.
Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. In addition, like most websites, our Site may utilize legitimate tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve Dermacool products and our overall Site experience.
Dermacool may also share your personally identifiable and/or your non-personally identifiable information, including your name, address, email address, and any transactions you conduct on our Site or offline with us with a third-party advertising partner and its service providers in order to deliver you advertising tailored to your interests when you visit certain other websites. Our advertising partner makes the data we provide anonymous.
Dermacool will never rent or sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.
We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from Dermacool employees and any other unintended party to ensure your personal information is always kept safe.
Dermacool takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card data are consistently protected. Just as we are dedicated to bringing you the very best products, we are equally committed to providing our customers with safe and improved shopping experiences. The personal information we collect from our Site helps us better understand the interests of our audience in an ongoing effort to bring you more useful products.
If you have any question or suggestion regarding our privacy standards, please feel free to email us to firstname.lastname@example.org.